FAQs

Shipping is FREE in the continental US.

4-7 Business days. Production takes 2-3 business days. Plan on another 2-3 days for shipping to most locations in the US. In general, smaller paper and canvas products are produced and shipped faster, larger framed products take a little longer to produce and ship.

Yes, we strive to use the highest quality materials while still maintaining a competitive price. Renewable materials are a priority.

Credit cards: Visa, Mastercard, American Express, and Discover Debit cards: Co-branded debit cards PayPal, Apple Pay, Google Pay, Shop Pay, and Amazon Pay. Manual payments, such as money orders or bank transfers may also be available.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at jbwstudios@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS] If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at jbwstudios@gmail.com.

Unfortunately, certain types of items cannot be returned: • Custom products (such as special orders or personalized items). • Deeply discounted or one time offers. • Gift Cards. See complete details on our Returns Policy page.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Please expect to send us a photo showing the damage to the product and any damage to the packaging. (This helps us to file a claim with the shipping company.) In some cases you may need to return the product to us.

We want you to LOVE your art investment. Each Royal Art Co order is printed with love and care just for you.

To submit a return request Click the profile icon in the store's navigation, or go to the refund policy or a returns page, and then request a return. 1. Log in to your account: 1. In the "Email" field, enter your email address, and then click "Continue". 2. In your email account, open the email sent from our store and copy the six-digit verification code included in the email. 3. Go back to the online store, and then enter a six-digit verification code. 2. Click "Request return" for the order that you want to submit the return for. 3. If your order has more than one item, then select the items that you want to return. 4. Select a return reason and add a note for the store. 5. Click "Request return". If your return request is approved and requires shipping, then you receive an email with shipping instructions and a return shipping label. After the product is returned, you receive a refund.